This Privacy Policy describes how HoiAnBasketBoat ("we," "us," or "our") collects, uses, and shares information when you use our application and services. By using HoiAnBasketBoat, you agree to the practices described in this policy.
01
Information We Collect
We collect information you provide directly to us and information automatically generated when you use our services.
Personal Information: Name, email address, and phone number when you register or contact us.
Location Data: With your permission, we may collect GPS location to provide car booking and navigation services.
Usage Data: Pages visited, features used, time and duration of visits, and device information.
Device Information: IP address, browser type, operating system, and unique device identifiers.
Communication Data: Messages or feedback you send us through the app or email.
02
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
To process bookings and provide car rental or transportation services.
To communicate with you about your reservations and account.
To send service updates, promotional offers, and newsletters (with your consent).
To analyze usage patterns and improve app functionality.
To detect, prevent, and address fraud or security issues.
To comply with legal obligations and enforce our terms.
03
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
Service Providers: Trusted partners who assist in operating our app (e.g., payment processors, cloud hosting), bound by confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice.
With Your Consent: Any other sharing will only occur with your explicit permission.
04
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Account data: Retained for the duration of your account plus 24 months after closure.
Usage logs: Retained for up to 12 months for analytics and security purposes.
Communication records: Retained for up to 36 months for customer support purposes.
When retention periods expire, data is securely deleted or anonymized.
05
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Portability: Request your data in a structured, machine-readable format.
Objection: Object to processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the details in Section 10.
06
Cookies & Tracking
Our app and website may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.
Essential Cookies: Required for the app to function properly.
Analytics Cookies: Help us understand how users interact with our services.
Preference Cookies: Remember your settings and preferences.
You can control cookie settings through your browser or device settings. Note that disabling certain cookies may affect app functionality.
07
Third-Party Services
Our app integrates with third-party services including Facebook Login to simplify your sign-in experience. When you use these features, those third parties may collect information subject to their own privacy policies.
Google Maps: Used for location and navigation features.
Payment Processors: Secure payment handling by certified third-party providers.
We are not responsible for the privacy practices of these third-party services.
08
Children's Privacy
HoiAnBasketBoat is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
09
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
Posting the new policy on this page with an updated effective date.
Sending a notification through the app or to your registered email address.
Your continued use of HoiAnBasketBoat after changes are posted constitutes your acceptance of the updated policy.
10
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: